How Datcom Technologies collects, uses, protects and manages your personal information in accordance with South Africa’s Protection of Personal Information Act.
Last updated: 6 August 2026
We collect only the information reasonably needed to:
We do not sell your personal information.
Email:
az.oc.hcetmoctad@ofni
Telephone:
064 879 7354
This website is operated by Datcom Solar Pty Ltd trading as Datcom Technologies, registration number 2025/906040/07. Our principal business address is 14A Stals Road, Wilgehof, Bloemfontein, Free State, 9301, South Africa.
For purposes of POPIA, Datcom Technologies is the responsible party for personal information processed through this website and in connection with our services.
This policy explains how we process personal information when you visit our website, contact us, request a quotation, become a customer, communicate with our team or use our solar, networking, internet, Wi-Fi, CCTV or security services.
Depending on how you interact with us, we may collect:
Please provide only information that is relevant to your request.
We generally collect personal information directly from you when you complete an online form, send an email, telephone us, communicate through social media, request a quotation or enter into a service relationship with us.
We may also receive information from authorised representatives, business partners, service providers, publicly available sources or technical systems where this is lawful and appropriate.
We may process personal information to:
We process information only where POPIA permits it, including where you consent, where processing is necessary for a contract, where the law requires it, or where a legitimate interest justifies reasonable processing.
Our website may use necessary cookies to function correctly and optional cookies for preferences, analytics or related services. Where required, optional cookies are activated only after you make a selection through the website’s cookie consent tool.
You can manage or withdraw optional cookie consent through the cookie settings made available on the website. Blocking some cookies may affect certain website functions.
We may share relevant personal information with trusted operators and service providers that help us deliver our services, such as hosting, communications, accounting, payment, technical support, installation or professional advisory providers.
We may also disclose information when required by law, a court order or a lawful request from a competent authority. Service providers are expected to process information only for authorised purposes and to apply appropriate safeguards.
We do not sell or rent personal information.
Some technology, hosting, cloud or communications providers may process information in other countries. Where personal information is transferred outside South Africa, we take reasonable steps to ensure that the transfer is permitted by POPIA and that an appropriate level of protection applies.
We use reasonable technical and organisational safeguards to protect personal information against loss, unauthorised access, misuse, alteration or disclosure. These may include access controls, secure systems, software maintenance, backups and appropriate arrangements with service providers.
No internet transmission or storage system can be guaranteed to be completely secure. If we become aware of a security compromise involving personal information, we will respond and notify affected parties and the Information Regulator where required by POPIA.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, to meet legal or contractual requirements, or to resolve disputes. When information is no longer required, we will delete, destroy or de-identify it where reasonably practicable.
We will send electronic marketing only where permitted by POPIA. You may opt out at any time by using an unsubscribe option where provided or by contacting us. Opting out of marketing will not prevent us from sending service, account or transaction-related communications.
Subject to POPIA and any lawful limitations, you may:
We may request reasonable proof of identity before processing a privacy request. This helps us avoid disclosing information to an unauthorised person.
Our website and services are not directed at children. We do not knowingly process a child’s personal information without the consent of a competent person or another lawful basis permitted by POPIA.
Our website may link to websites or services operated by third parties. Their privacy practices are governed by their own policies, and Datcom Technologies is not responsible for how those third parties process personal information.
For access, correction, objection or other privacy enquiries, contact:
Datcom Technologies
14A Stals Road, Wilgehof
Bloemfontein, Free State, 9301
South Africa
Email: az.oc.hcetmoctad@ofni
Telephone: 064 879 7354
If you believe that your personal information has been processed unlawfully, please contact us first so that we can try to resolve the matter. You also have the right to lodge a complaint with the Information Regulator of South Africa.
Website: inforegulator.org.za/complaints
Email: az.gro.rotalugerofni@seiriuqne
Telephone: 010 023 5200
We may update this policy to reflect changes in our services, legal requirements or information-processing practices. The latest version will be published on this page with an updated revision date.
This policy provides general information about Datcom Technologies’ privacy practices and should be reviewed periodically against the company’s actual operations, contracts and regulatory obligations.
Contact Datcom Technologies at az.oc.hcetmoctad@ofni or call 064 879 7354.
